Our customer service team will be happy to assist you for eligible returns. If you received the product and wish to exchange it for another item, or you received a damaged product, directions are provided below. Only products purchased on https://www.opalbathe.com/ can be returned.
We only accept returns or replacements in case of product damage during shipping or any other genuine case (the final decision regarding the return will be taken by us, once we verify the product ).
We request you to please reach out to our customer service team within 2 days of delivery of said order.
Once your returned products are verified by us, the amount of your order will be refunded to you within 7 business days.
Contact Us:-
Phone: +91-8849738933
Email: support@opalbathe.com
Shipping
We offer shipping to PAN India. After the placement of your order your package will reach your doorstep in 5 -8 business days.
Cash On Delivery
No extra charges will be implied on cash-on-delivery orders. Before processing your COD (cash on delivery) order further, we will send you an OTP to confirm the order you have placed.
Order Cancellation Policy
Once an order has been dispatched, it cannot be canceled. Prior to dispatch, customers may request a cancellation by contacting our customer service team. However, once the order is in transit, we are unable to process cancellations or make changes. We recommend reviewing your order carefully before completing your purchase. It may take 8-9 business days for the amount to reflect in your account.
